Terms of Service
Effective Date: January 2024
Company: Blackline Rituals
These Terms of Service ("Terms") govern your use of services provided by Blackline Rituals ("we", "our", or "us"). By engaging with our services, you ("Client" or "you") agree to these Terms in full.
1. Services Provided
Blackline Rituals offers custom tattoo concept design, design consultations, and digital delivery of designs for your tattoo artist. Services may be delivered through online communication, design revisions, and file delivery as agreed upon in writing or via our booking process before work commences. We do not perform tattoos; we provide design concepts only.
2. Client Responsibilities
The client agrees to:
- Provide accurate, complete, and timely information necessary for successful service delivery.
- Respond to communication and feedback requests in a timely manner.
- Review proposed designs and approve or request revisions promptly.
- Make all agreed-upon payments according to the invoicing and payment schedule.
3. Payments and Billing
All payments must be made in advance unless otherwise agreed in writing. Accepted payment methods are listed on our website.
Clients will receive a digital receipt or confirmation email upon payment.
A custom billing descriptor (e.g., Blackline Rituals) will appear on your statement.
Failure to pay on time may result in project delays or cancellation.
4. Refund Policy
All payments made to Blackline Rituals are final and non-refundable, unless otherwise agreed in writing.
By making a payment, the client acknowledges and agrees that:
- No refunds will be issued for any reason, including but not limited to dissatisfaction with the service, change of mind, or project cancellation by the client.
- Once payment is processed, the client forfeits any right to claim a refund or chargeback.
- Clients are encouraged to fully review all terms, service scopes, and deliverables before making a payment.
- This strict no-refund policy helps us allocate resources and maintain quality standards across all projects.
5. Intellectual Property
Unless otherwise specified:
- All custom artwork created for the client becomes the client's property upon full payment.
- Blackline Rituals retains the right to display non-confidential work in portfolios or on social media.
- Use of our artwork without payment or outside the scope of the project agreement is strictly prohibited.
6. Confidentiality
Both parties agree to keep all proprietary information, client data, and design concepts confidential unless required by law or explicitly permitted in writing.
7. Service Delivery and Timelines
We make every effort to deliver services according to the agreed timeline. However, delays caused by incomplete client input, last-minute changes, or force majeure events may result in adjustments to delivery times.
8. Limitation of Liability
Blackline Rituals shall not be liable for:
- Any indirect, incidental, or consequential damages arising from service use or delays.
- Client losses resulting from miscommunication or use of designs by third-party tattoo artists.
- Our total liability is limited to the amount paid for the specific service.
9. Termination
Either party may terminate the engagement with written notice. In such cases:
- Services delivered up to the date of termination will be billed and payable.
- Partial refunds may be issued in accordance with our Refund Policy.
10. Modifications to Terms
We may update these Terms periodically. Continued use of our services after changes constitutes acceptance of the updated Terms. The current version is always available on our website.
11. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which Blackline Rituals operates.